I have a question about:

Parkinformation general

Are there any COVID measures at your resorts?
No, there are no more measures at our resorts(this applies to all countries). If this changes, we will ensure that the information on our website is adjusted as soon as possible.
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Rebook and cancel

Can I cancel if the family has a positive corona test / quarantine obligation at the time of departure?
Check your cancellation insurance to see if this is covered. Did you book your stay 14 days or less ago and your arrival is not within 42 days? Then you can cancel your stay free of charge.
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When I rebook my stay to a later period, and this will be more expensive, do I pay additional costs?
Yes, if the changed booking becomes more expensive, you will be required to pay the extra price difference.
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I booked through a travel agency. Can I also rebook?
If you have made your booking through a travel agency, you can also rebook to another period and / or a different park. For more information, please contact the travel agency where you have booked.
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