Every year we have the privilege of sending over two million customers on holiday across our lodge resorts. Guest safety has always been a number one priority for us. In order to give you peace of mind, we have introduced our accommodation providers to extra measures they may put in place in order to reduce any risk of infection during your stay, whilst ensuring you are still able to enjoy your holiday, and any facilities that may be available to you.

Cleanliness, hygiene and social distancing during your stay

Overall, our portfolio has always achieved high cleanliness scores from customers. You are able to see an accommodation’s historic cleanliness score displayed on that accommodation’s property page. Reevoo independently verifies that any reviews provided are from genuine customers.

We have worked with our accommodation providers and provided them with plenty of materials they may consider as they adapt their cleaning protocols. We have separately developed a set of principles which our accommodation providers may use as a framework to ensure the cleanliness and sanitisation of their accommodation and facilities, a check in process with minimal contact, and appropriate social distancing measures in place. Each accommodation provider has also been encouraged to consider whether in light of their specific circumstances or settings other or additional measures should be put in place as well as to ensure adherence to any applicable government and industry guidance.

Look out for the above logo’s on those accommodations whose providers have specifically confirmed to us that they will adopt and implement the below principles to the extent applicable to them and their accommodation(s) and have agreed to do so, where relevant, for every guest arrival. You can search for the logo as an accommodation option.

Safer Stays Principles

Book with confidence

We continue to monitor the government’s advice on public health measures. If you need to cancel your booking because UK government public health measures mean you are not allowed to travel or if your accommodation is not being provided for any reason, then you will be able to choose any one of the following three options.

See full details here.