We have stayed at Kielder many times, this time we stayed in one of the "newer" cabins with a hot tub.
I was disappointed at the cleanliness of the lodge, used condom wrapper under the bed and an empty tub of pringles.
The outside area around the hot tub was also filthy with rubbish and beer bottles / cigarette butts thrown into the grassed area, to say the cabin is one of the newer ones it's already a bit dated as the floor is dirty and chipped, the seating area only fits 5 people but the cabin is for 6 people? I was also annoyed that I booked in advance to support the winter wonderland event at £40 a ticket to later find that they emailed people offering £10 a ticket discount at the lastminute. I asked for the difference back and I was refused!!
Confirmed guest, 2018-11-26