General
If you selected an option when booking, you’ll find your choice in the booking overview in your account or in the booking confirmation you received by email.
If none of these breaks are listed for your booking, you may not have selected a break when you booked. These breaks are only available for bookings made on or after 28 May 2026, provided you book your stay at De Katjeskelder Holiday Park more than 45 days before arrival.
If none of these breaks are listed for your booking, you may not have selected a break when you booked. These breaks are only available for bookings made on or after 28 May 2026, provided you book your stay at De Katjeskelder Holiday Park more than 45 days before arrival.
You can select a ‘Break’ when booking if you’re booking a stay at De Katjeskelder Holiday Park with an arrival date more than 45 days away. If you’re booking another park or your arrival date is within 45 days, you cannot select a ‘Break’ when booking.
With the ‘Breaks’, you choose the rate that best suits your plans. There are three options: Basic Break, Flex Break and Super Flex Break. The terms and conditions applicable to your booking depend on which ‘Break’ you choose. With the Basic Break, you benefit from a lower rate with less flexibility. If you opt for the Flex Break or Super Flex Break, you’ll have more freedom to adjust or cancel your booking.
At present, it’s only possible to choose a ‘Break’ at De Katjeskelder holiday park. This is only available if you book a stay with a check-in date more than 45 days away.
No, once you’ve booked, it’s no longer possible to change your chosen ‘Break’.
Basic Break
With the Basic Break option, you can cancel free of charge up to 72 hours after booking. If you cancel after 72 hours, you will be charged 100% of the booking fee. You can easily cancel your booking yourself via your account.
If your booking was made between 45 and 5 days before arrival, you can cancel free of charge within 24 hours. Have you made a booking with an arrival date within 5 days? In that case, it is not possible to cancel free of charge.
If your booking was made between 45 and 5 days before arrival, you can cancel free of charge within 24 hours. Have you made a booking with an arrival date within 5 days? In that case, it is not possible to cancel free of charge.
With the Basic Break option, you cannot change the date, the park or the accommodation type of your booking. In your account, you can easily see what you can still change, such as adding extras.
With the Basic Break option, you pay the full amount within 72 hours of making your booking. For bookings with an arrival date within 45 days, we ask you to pay within 24 hours. You can do this via your account or via the link in your booking confirmation. For bookings with an arrival date within 5 days, you pay immediately when you make your booking.
Please note: if we do not receive payment by the payment deadline, the booking will be automatically cancelled. Cancellation charges may apply (in accordance with our terms and conditions).
Please note: if we do not receive payment by the payment deadline, the booking will be automatically cancelled. Cancellation charges may apply (in accordance with our terms and conditions).
With the Basic Break option, it is not possible to pay in instalments.
Flex Break
With the Flex Break option, the following applies:
Tip: in the timeline for your booking in your account, you can see exactly which cancellation charges currently apply to you.
- Free cancellation within 72 hours of booking.
- After 72 hours, but more than 6 weeks (42 days) before arrival, you’ll be charged 50% of the total cost of the trip.
- Within 6 weeks (42 days) of arrival, you’ll be charged the full cost of the trip.
Tip: in the timeline for your booking in your account, you can see exactly which cancellation charges currently apply to you.
With the Flex Break option, you can change the date, park or accommodation type of your booking up to 6 weeks (42 days) before arrival. To do so, please contact our Contact Centre on: +44 1603 367 066
. We’ll be happy to assist you personally. Please note that the rental price will remain the same, but may also increase. If the amended booking is more expensive, you’ll need to pay the difference.
Is your arrival within 6 weeks (42 days)? If so, it is no longer possible to rebook.
Tip: in your account, under the heading ‘Cancellation and rebooking’, you can see the exact date until which you can change your booking.
Is your arrival within 6 weeks (42 days)? If so, it is no longer possible to rebook.
Tip: in your account, under the heading ‘Cancellation and rebooking’, you can see the exact date until which you can change your booking.
With the Flex Break option, we ask you to pay the deposit for your stay within 72 hours of booking. You can choose to pay in two instalments. You will then pay 50% of the total amount within 72 hours of booking and the remaining 50% no later than 6 weeks (42 days) before arrival.
If we do not receive payment by the final payment date, the booking will be automatically cancelled. Cancellation charges may apply (in accordance with our terms and conditions).
Tip: in your account, under the ‘Payment’ heading, you will find the exact date by which payment for your booking must be made.
If we do not receive payment by the final payment date, the booking will be automatically cancelled. Cancellation charges may apply (in accordance with our terms and conditions).
Tip: in your account, under the ‘Payment’ heading, you will find the exact date by which payment for your booking must be made.
With the Flex Break option, you can choose to pay in two instalments. You’ll pay 50% of the total amount within 72 hours of booking, and the remaining 50% no later than 6 weeks (42 days) before arrival.
Super Flex Break
With the Super Flex Break option, you can cancel free of charge up to 6 weeks (42 days) before arrival. From 41 days before arrival, you will be charged 100% of the booking fee if you cancel.
Tip: in the timeline for your booking in your account, you can see exactly which cancellation fees currently apply to you.
Tip: in the timeline for your booking in your account, you can see exactly which cancellation fees currently apply to you.
With the Super Flex Break option, you can change the date, park or accommodation type of your booking up to 6 weeks (42 days) before arrival. To do so, please contact our Contact Centre on: +44 1603 367 066
. Please note that if you rebook to a park without breaks, the Super Flex Break terms and conditions will no longer apply. Your booking will then be subject to the standard terms and conditions.
Is your arrival within 6 weeks (42 days)? If so, it is no longer possible to rebook.
Tip: in your account, under the heading ‘Cancellation and rebooking’, you can see the exact date until which you can change your booking.
Is your arrival within 6 weeks (42 days)? If so, it is no longer possible to rebook.
Tip: in your account, under the heading ‘Cancellation and rebooking’, you can see the exact date until which you can change your booking.
With the Super Flex Break option, we ask you to pay the deposit for your stay within 72 hours of booking. You can choose to pay in two instalments. You will then pay 25% of the total amount within 72 hours of booking and the remaining 75% no later than 6 weeks (42 days) before arrival.
If we do not receive payment by the final payment date, the booking will be automatically cancelled. Cancellation charges may apply (in accordance with our terms and conditions).
Tip: in your account, under the ‘Payment’ heading, you will find the exact date by which payment for your booking must be made.
If we do not receive payment by the final payment date, the booking will be automatically cancelled. Cancellation charges may apply (in accordance with our terms and conditions).
Tip: in your account, under the ‘Payment’ heading, you will find the exact date by which payment for your booking must be made.
Yes, with the Super Flex Break option, you can choose to pay in two instalments. You will then pay 25% of the total amount within 72 hours of booking, and the remaining 75% no later than 6 weeks (42 days) before arrival.