Changes
If your scheduled arrival date is more than 28 days from today’s date, it is still possible for you to change your travel date. To do so, please get in touch with our Contact Centre on: +44 1603 367 066
. We will be happy to provide you with further individual assistance. The price of the booking will remain the same or will be increased. If the updated booking is more expensive, you will of course need to pay the difference.
If the booking has an arrival date less than 28 days from today, it is unfortunately not possible to change the travel dates.
If the booking has an arrival date less than 28 days from today, it is unfortunately not possible to change the travel dates.
If the personal details in your booking are incorrect, please contact the Contact Center via tel. +44 1603 367 066
.
If the arrival date is not (yet) within 28 days from today, you can rebook your stay to another park. You can contact our Contact Center via: +44 1603 367 066
. We are happy to help you personally. The rent of the booking remains the same or increases. If the changed booking becomes more expensive, you pay the difference extra.
For reservations with an arrival date within 28 days, it is unfortunately not possible to book the stay to another park.
For reservations with an arrival date within 28 days, it is unfortunately not possible to book the stay to another park.
Please contact our Contact Centre via +44 1603 367 066
. We are happy to help you.
Piece of cake! You do not have to inform us if your visitors are not staying overnight. Are they planning to sleep over? Well, they can. You will then pay for bed linen and tourist tax for each person. Please inform the Contact Center via +44 1603 367 066
.
Please contact our Contact Centre via +44 1603 367 066
. We are happy to look at what is possible for you.
Cancellations
To cancel your booking you can contact the Contact Centre via +44 1603 367 066
.
Did you book your stay 7 days or less ago and your arrival is not within 49 days on the day of cancellation? Then you do not pay any cancellation costs. The costs of cancelling after 7 days of booking to 42 days before arrival are 20% of the total booking costs.
If you cancel your booking and the reservation start date is less than 42 days but more than 28 days away, we will retain 50% of the total accommodation cost paid or payable. If you cancel your booking and the reservation start date is 28 days away or less, we will retain 90% of the total accommodation cost paid or payable.
Did you book your stay 7 days or less ago and your arrival is not within 49 days on the day of cancellation? Then you do not pay any cancellation costs. The costs of cancelling after 7 days of booking to 42 days before arrival are 20% of the total booking costs.
If you cancel your booking and the reservation start date is less than 42 days but more than 28 days away, we will retain 50% of the total accommodation cost paid or payable. If you cancel your booking and the reservation start date is 28 days away or less, we will retain 90% of the total accommodation cost paid or payable.
Did you book your stay 7 days or less ago and your arrival is not within 49 days on the day of cancellation? Then you do not pay any cancellation costs. The costs of cancelling after 7 days of booking to 42 days before arrival are 20% of the total booking costs.
If you cancel your booking and the reservation start date is less than 42 days but more than 28 days away, we will retain 50% of the total accommodation cost paid or payable. If you cancel your booking and the reservation start date is 28 days away or less, we will retain 90% of the total accommodation cost paid or payable.
If you cancel your booking and the reservation start date is less than 42 days but more than 28 days away, we will retain 50% of the total accommodation cost paid or payable. If you cancel your booking and the reservation start date is 28 days away or less, we will retain 90% of the total accommodation cost paid or payable.
If you no longer require your provisional booking you can cancel your booking easily by speaking with one of our friendly contact centre hosts on 01603 367 066 or email our team on guestservices@landal.co.uk including your booking reference number