To manage your booking, you’ll need an account. You can easily create one via My bookings. Check that you’re logged in with the email address to which you received the booking confirmation. If that’s correct but you still can’t see the booking, please contact the Contact Centre.
Good to know: after making a booking, it can take up to 30 minutes for it to appear in your account. So please always wait a little while before contacting us.
Are you unable to log in but still want to view or pay for your booking? Fortunately, you can do this without logging in. Go to ‘My bookings’ via the menu and select ‘Enter booking number’ under the heading ‘View your booking’.
Some parks use their own app and/or account, which means you won’t be able to find your booking in your Landal account. If this is the case, you can find this information in the email you received after making your booking.
Good to know: after making a booking, it can take up to 30 minutes for it to appear in your account. So please always wait a little while before contacting us.
Are you unable to log in but still want to view or pay for your booking? Fortunately, you can do this without logging in. Go to ‘My bookings’ via the menu and select ‘Enter booking number’ under the heading ‘View your booking’.
Some parks use their own app and/or account, which means you won’t be able to find your booking in your Landal account. If this is the case, you can find this information in the email you received after making your booking.
There are three ways how you can log in to your account, namely:
1. Log in with your e-mail address and self-generated password.
2. Log in with your e-mail address and have us send you a code. Enter the e-mail address with which you made the booking or the e-mail address of your existing account and request a code. This will be sent within seconds to the e-mail address you entered. Enter this code on the website, it actually replaces your password. Tip: also check the spam box.
3. Log in with your e-mail address and have us send you a secure link. Enter the e-mail address with which you made the booking or the e-mail address of your existing account and request the link. It will be sent to the e-mail address you entered within seconds. Click on the link and you will be automatically logged in. Tip: also check the spam box.
Log in to My Account
1. Log in with your e-mail address and self-generated password.
2. Log in with your e-mail address and have us send you a code. Enter the e-mail address with which you made the booking or the e-mail address of your existing account and request a code. This will be sent within seconds to the e-mail address you entered. Enter this code on the website, it actually replaces your password. Tip: also check the spam box.
3. Log in with your e-mail address and have us send you a secure link. Enter the e-mail address with which you made the booking or the e-mail address of your existing account and request the link. It will be sent to the e-mail address you entered within seconds. Click on the link and you will be automatically logged in. Tip: also check the spam box.
Please check again the details you have entered. Are there no typos? You can also log in with a code or log in link instead of a password. You can easily request this via the my booking page.
When you've forgotten your pasword, you request a new password below. It may take up to 1 minute before you receive the e-mail. Also check your spam box to be sure.
Good to know: your login details for the Landal app and website are the same.
Recover password
When you've forgotten your pasword, you request a new password below. It may take up to 1 minute before you receive the e-mail. Also check your spam box to be sure.
Good to know: your login details for the Landal app and website are the same.
Go to ‘Log In’ and select ‘Forgot password’. We'll send you an email with instructions on how to reset your password.
Try logging in with your e-mail address and select ‘Forgot password’. If your e-mail address is unknown, create a new account.
You are trying to create a new account with an e-mail address of an existing account. Go back to the login screen and choose ‘Forgotten your password’.
This message means we do not recognise the e-mail address or password you have entered.
Forgotten your password.
If you have forgotten your password, go to ‘Forgotten your password’ on the login page.
If your login details are correct.
Note down the e-mail address and contact us via the Contact Centre on +44 1603 367 066
.
Forgotten your password.
If you have forgotten your password, go to ‘Forgotten your password’ on the login page.
If your login details are correct.
Note down the e-mail address and contact us via the Contact Centre on +44 1603 367 066