To manage your booking, you need to have an account. Please make sure the account is created using the same email address that was used to make the booking. You can easily create a new account via the profile icon. Please note that it is not yet possible to manage bookings through your account or the app for all UK parks. Currently, this feature is only available for Barnsoul, Marwell, Rockingham Forest, North Lakes, and Twin Lakes.
 
For all other parks, you can still view your booking details and make a payment without logging in. Simply go to the "My Bookings" menu and select "Enter booking number" under the "View your booking" section.
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There are three ways how you can log in to your account, namely:
1. Log in with your e-mail address and self-generated password.

2. Log in with your e-mail address and have us send you a code. Enter the e-mail address with which you made the booking or the e-mail address of your existing account and request a code. This will be sent within seconds to the e-mail address you entered. Enter this code on the website, it actually replaces your password. Tip: also check the spam box. 

3. Log in with your e-mail address and have us send you a secure link. Enter the e-mail address with which you made the booking or the e-mail address of your existing account and request the link. It will be sent to the e-mail address you entered within seconds. Click on the link and you will be automatically logged in. Tip: also check the spam box.
 
Log in to My Account Was this answer helpful for you?
Please check again the details you have entered. Are there no typos? You can also log in with a code or log in link instead of a password. You can easily request this via the my booking page.

When you've forgotten your pasword, you request a new password below. It may take up to 1 minute before you receive the e-mail. Also check your spam box to be sure.

Good to know: your login details for the Landal app and website are the same.
Recover password Was this answer helpful for you?

Go to ‘Log In’ and select ‘Forgot password’. We'll send you an email with instructions on how to reset your password.

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Try logging in with your e-mail address and select ‘Forgot password’. If your e-mail address is unknown, create a new account.
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You are trying to create a new account with an e-mail address of an existing account. Go back to the login screen and choose ‘Forgotten your password’.
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This message means we do not recognise the e-mail address or password you have entered.

Forgotten your password.
If you have forgotten your password, go to ‘Forgotten your password’ on the login page.

If your login details are correct.
Note down the e-mail address and contact us via the Contact Centre on +44 1603 367 066
 
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