I have lost my booking confirmation. What should I do?
You will receive your booking confirmation and invoice by e-mail within 24 hours after your booking has been processed. Check to make sure that it is not in your junk e-mails. Is this not the case? Please call the Contact Center if you have lost your confirmation. We will then send your booking confirmation again by e-mail. You should keep this in a safe place, print it out and bring it with you to the park. Please call the Contact Center on tel. 0345 498 6200.