Easily open the door of your accommodation or the campsite barrier with your smartphone
Always to hand
Access to your accommodation & facilities
Digital key via the Landal app
Easily open your accommodation with the digital key. Once you have completed the steps below, you can drive directly to your accommodation upon arrival at the park. Watch the video to see the steps in action.
Download the app and log inThe Landal app can easily be downloaded from the App Store or the Google Play Store.
Pre-arrival checklistYou unlock the key by checking in digitally via the app and going through the checklist.
Follow the steps for useTo use the digital key, we ask you to turn on location services and Bluetooth.
Unlock the doorTo open a door hold the phone against the lock.
Watch the explanation video
Sharing your digital key
It is convenient if several people have a key during your stay. As soon as you, as the main booker, have used the key yourself for the first time, you can share it with your travel companions.
- Click on the green key
- Go to "share key
- Share the link shown with your travel companions (e.g. via WhatsApp or e-mail)
Answers to all your questions
We indicate this in your booking confirmation. You will also receive an email shortly before your arrival to explain how to use your digital key. The Landal app also clearly shows whether your booked park uses the digital key.
This is annoying. Try the following:
- Check that you have downloaded the latest version of the Landal app.
- Is this not the case? Then make sure you update the app to the latest version and log in again.
- Do you have the latest version? Then log out, close the app and then log in again.
- Do the above steps not work? Delete the app and download the app all over again.
- Is the digital key still not working? Try it on another device and log in with your credentials.
No worries. Just go to the reception of the park, our staff will be happy to help you.
Once you have made your booking, the digital key will be visible in the app. You can use the key as of 4 p.m. on your arrival day once you have completed all the steps. We will indicate which steps are still required (for example payment, sending us the names of your travelling companions).
Yes, this works at many parks. On the day of your arrival at the park, the access gate will often be open already.
No problem, we offer free wifi at many of our parks. This way you can still use the digital key!
As the main booker you will receive a digital key giving you access to all accommodation within the booking. You can share this key. If you want to share the key with your travel group, you share it per accommodation per travel companion. The travel companion will only receive the key to the accommodation for which it is shared.