Cancellation fees

If you have made a booking after the 28th of May2026, the cancellation fees will depend on the option you chose when booking.

With the Basic Break option you can cancel free of charge within 72 hours of booking. After 72 hours, you will be charged the full travel sum. 

Did you select the Flex Break option or dit you not select an option? Then you can cancel free of charge within 72 hours of booking. If these 72 hours have passed, but there are still more than six weeks before your stay begins, you will pay 50% of the total travel sum. If you wish to cancel within six weeks of arrival, you will pay the full travel sum.
 

With the Super Flex Break option, you can cancel free of charge up to six weeks before arrival. If you wish to cancel within six weeks of arrival, you will be charged the full travel sum.

If you have made a booking between the 13th of January and the 28th of May 2026, you can cancel free of charge within 72 hours of booking, unless your arrival is within 45 days. If these 72 hours have passed, but there are still more than six weeks before your stay begins, you will pay 50% of the total travel sum. If you wish to cancel within six weeks of arrival, you will pay the full travel sum.

If the booking was made between 5 and 45 days before arrival, you can cancel free of charge within 24 hours.

If you have made a booking between the 3rd of July 2025 and the 13th of January, you can cancel free of charge within 14 days if your arrival is not within 42 days. After 14 days, there will be a charge for cancelling. The cancellation fee is 30% of the total travel sum up to 30 days before arrival. Is the arrival date within the next 30 days? Then you will pay 100% of the total travel sum.

If you made a booking between the 10th of December 2024 and the 3rd of July 2025, the cancellation fee up to 30 days before arrival is 30% of the total amount. From 30 days before arrival, you will pay the full amount.