Can visitors come to visit me during my stay?
It is certainly possible to receive guests in your accommodation during your stay. You must notify the park reception if the guests stay overnight in the accommodation. You will be charged for the cost of the bed linen and council taxes for the guests. It is only possible for guests to stay overnight if this does not exceed the maximum number of people that are permitted in the accommodation.

Please note: if visitors stay overnight, the number of beds in the accommodation may not be exceeded. In other words, in 4-person accommodation, a maximum of 4 people may stay overnight.
 
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What do I need to bring with me to the park if I want to check in?
Within 24 hours of making your booking, you will receive an e-mail with a booking confirmation and invoice. Keep these safe! You may have to show the reservation confirmation on your mobile device. Check to see if any outstanding amounts have been paid. When you arrive at the park, you may be asked to show identification. As a result, make sure you have these on hand.
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Can I also check in at the park if I am not the main booker?
Yes, if you can show the reservation confirmation, you can also check in as a travel companion.
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What are the arrival and departure times?
You are welcome to check in at the park from 16:00. Check-out is on day of departure until 10:30. There are some parks that deviate from these times. So always check your booking confirmation or have a look in the Landal-App before departure. Here you will find the exact times. If the park has facilities, you are welcome to use the park's facilities before 16:00.

Please note: for parks in the United Kingdom the check-out is on the day of departure until 10:00.
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