I have booked a stay and would like to change the period or park. Is that possible?
Did you choose Flex Break, Super Flex Break or did you not choose an option when booking? Then it is possible to rebook free of charge up to six weeks before arrival. Please contact our Contact Centre on: +44 1603 367 066
 
. We will be happy to help you personally. Please note that the rental price will remain the same, but may also increase. If the changed booking is more expensive, you will pay the difference.

Did you choose the Basic Break option when booking, or is your arrival date within six weeks? Then unfortunately it is not possible to change the period of stay or park.
Was this answer helpful for you?
I have booked a stay and would like to change the period or park. Is that possible?
Did you choose Flex Break, Super Flex Break or did you not choose an option when booking? Then it is possible to rebook free of charge up to six weeks before arrival. Please contact our Contact Centre on: +44 1603 367 066
 
. We will be happy to help you personally. Please note that the rental price will remain the same, but may also increase. If the changed booking is more expensive, you will pay the difference.

Did you choose the Basic Break option when booking, or is your arrival date within six weeks? Then unfortunately it is not possible to change the period of stay or park.
Was this answer helpful for you?
I want to add or remove a travel companion. How can I do that?
Please contact our Contact Centre via +44 1603 367 066
 
. We are happy to help you.
Request change in booking Was this answer helpful for you?
How can I change my reservation and/or book additional arrangements?
Please contact our Contact Centre via +44 1603 367 066
 
. We are happy to look at what is possible for you.
Add or remove extras Was this answer helpful for you?
Can I reserve (extra) children’s furniture when booking?
Of course you can reserve (extra) children’s furniture. Please state when booking:
  • Highchair
  • Travel cot
Add or remove extras Was this answer helpful for you?
How do I add a pet to my existing booking?
Nice that your pet is coming on holiday with you! Please call the Contact Center. We will be happy to help you there. You can also contact us if you have registered a pet but are not taking it with you.
Add or remove pet Was this answer helpful for you?
How do I add a pet to my existing booking?
Nice that your pet is coming on holiday with you! Please call the Contact Center. We will be happy to help you there. You can also contact us if you have registered a pet but are not taking it with you.
Add or remove pet Was this answer helpful for you?
Can someone stay overnight for part of the stay?
Yes, someone can stay overnight for part of the stay. However, it must fit within the maximum number of people in the accommodation. So if you stay in a 4C 4-person accommodation, a maximum of 4 people can stay. No extra beds can be placed. 

If you are expecting a guest, you can easily indicate this under 'Travel company' in your account. We ask you to indicate guests in connection with a contribution for tourist tax and bed linen. You can add and remove guest(s) up to 1 day before arrival. If you still want to bring someone along on the day of arrival, or want to remove them, please contact the Contact Centre. If someone only visits during the day, you do not need to report them.
 
Was this answer helpful for you?

Didn't find the information you needed?

Go to Service & Contact and search for another topic or reach out to our Contact Centre.