I have booked a stay and would like to change the period or park. Is that possible?
If your scheduled arrival date is more than 28 days from today’s date, it is still possible for you to make changes in period, acommodation or park. To do so, please get in touch with our Contact Centre on: +44 1603 367 066
 
. We will be happy to provide you with further individual assistance. The price of the booking will remain the same or will be increased. If the updated booking is more expensive, you will of course need to pay the difference.

If the booking has an arrival date less than 28 days from today, it is unfortunately not possible to make changes.
 
Was this answer helpful for you? I want to add or remove a travel companion. How can I do that?
Please contact our Contact Centre via +44 1603 367 066
 
. We are happy to help you.
Request change in booking Was this answer helpful for you? How can I change my reservation and/or book additional arrangements?
Please contact our Contact Centre via +44 1603 367 066
 
. We are happy to look at what is possible for you.
Add or remove extras Was this answer helpful for you? Can I reserve (extra) children’s furniture when booking?
Of course you can reserve (extra) children’s furniture. Please state when booking:
  • Highchair
  • Travel cot
Add or remove extras Was this answer helpful for you? How do I add a pet to my existing booking?
Nice that your pet is coming on holiday with you! Please call the Contact Center. We will be happy to help you there. You can also contact us if you have registered a pet but are not taking it with you.
Add or remove pet Was this answer helpful for you? How do I add a pet to my existing booking?
Nice that your pet is coming on holiday with you! Please call the Contact Center. We will be happy to help you there. You can also contact us if you have registered a pet but are not taking it with you.
Add or remove pet Was this answer helpful for you? Can someone stay overnight for part of the stay?
Yes, someone can stay overnight for part of the stay. However, it must fit within the maximum number of people in the accommodation. So if you stay in a 4C 4-person accommodation, a maximum of 4 people can stay. No extra beds can be placed. 

If you are expecting a guest, you can easily indicate this under 'Travel company' in your account. We ask you to indicate guests in connection with a contribution for tourist tax and bed linen. You can add and remove guest(s) up to 1 day before arrival. If you still want to bring someone along on the day of arrival, or want to remove them, please contact the Contact Centre. If someone only visits during the day, you do not need to report them.
 
Was this answer helpful for you?

Didn't find the information you needed?

Go to Service & Contact and search for another topic or reach out to our Contact Centre.