How much of my travel sum will I get back if I cancel now?
Did you book your stay 7 days or less ago and your arrival is not within 49 days on the day of cancellation? Then you do not pay any cancellation costs. The costs of cancelling after 7 days of booking to 42 days before arrival are 20% of the total booking costs.
If you cancel your booking and the reservation start date is less than 42 days but more than 28 days away, we will retain 50% of the total accommodation cost paid or payable. If you cancel your booking and the reservation start date is 28 days away or less, we will retain 90% of the total accommodation cost paid or payable.
If you cancel your booking and the reservation start date is less than 42 days but more than 28 days away, we will retain 50% of the total accommodation cost paid or payable. If you cancel your booking and the reservation start date is 28 days away or less, we will retain 90% of the total accommodation cost paid or payable.